Books > Help Center >
Your Account > The Basics of Your GiftTool Account > Account Management >  



How do I cancel the subscription to one of my services?

The benefits of subscribing to GiftTool is that you are not locked into a lengthy contract period. GiftTool simply requires a 30-day written notice to cancel one or more GiftTool services. This can be sent via email to support@gifttool.com.

Should you wish to reactivate a service once it has been cancelled, you may do so by sending an email to support@gifttool.com requesting the service reactivation.  There is a $150 reactivation fee per service.

Note that there is no monthly fee charged during dormant months for the Event Registrar, Pledge-a-thon and Survey & Test services. So you may opt to retain these services should you wish to use them in the future.

Please review our Terms of Use for more details: https://www.gifttool.com/terms_of_use


Was this information helpful?
Yes   No




Search Help Center

Today's Top 10 Articles
  1. How does the credit card payment process work?
  3. Why does the pay by cheque option not always appear during registration?
  4. Can I setup sub departments?
  5. How do I add a Sponsor a Participant link to my website?
  6. How do I archive a department?
  7. Which version of Google Analytics am I using: Classic or Universal Analytics?
  8. Your GiftTool Account - The Basics
  9. How do I activate a pending member?
  10. How do I remove the questions preceding the answers in Excel?