Books > Help Center >
Event Registrar
> Essentials of Event Registrar > FAQs >  



Why doesn't the coordinator login work?

Coordinators can only log into their restricted accounts by clicking on the Admin link located either:

  • At the bottom of each Event Description / Registration page, OR
  • At the top of your GiftTool List of Events page.


If a coordinator is having difficulty logging in, the problem may be caused due the following:

  • They are trying to login on the https://www.gifttool.com/members/Login page and not from the Admin link described above.
  • Their password has changed. Login to the master account to find the correct coordinator password.
  • Their computer browser is not setup to accept cookies. Change the browser settings to fix the problem.
  • Usernames & passwords are case sensitive. Make sure your Caps lock is not on.



Was this information helpful?
Yes   No




Search Help Center

Today's Top 10 Articles
  1. How does the credit card payment process work?
  2. Why does the pay by cheque option not always appear during registration?
  3. Can I setup sub departments?
  4. How do I add a Sponsor a Participant link to my website?
  5. How do I archive a department?
  6. Which version of Google Analytics am I using: Classic or Universal Analytics?
  7. Your GiftTool Account - The Basics
  8. How do I activate a pending member?
  9. How do I remove the questions preceding the answers in Excel?